Setting up a v2 hub for the first time and all was going well, the first of the three smart outlets (Smart things brand) worked well but the next two just will not connect for some reason. 14h47. https://community.bt.com/t5/Home-setup-Wi-Fi-network/Smart-plugs-and-Powerline500/m-p/1990295#M16946... on It seems to me there is an issue with them not working on the latest BT router? Announcements, Guides & Community Updates, Connecting Teckin Smart Plugs to BT Complete WiFi. Reset your Amazon Smart Plug: press and hold the button on the side of the device for 12 seconds. 【Simple To Use】:Smart plugs that Compatible with Alexa and Google Home Assistant,remotely control your lights and devices from your phone wherever you have internet. *** Features of Teckin Smart Plug ***** – Remote Control – Voice Control – Schedule & Timer – Set up easily – Quality Guaranteed *** Use with Smart Life ***** 1. Then using your phone, get phsyically far away from orbi with the intent of it having to get on the 2.4 gig side to do the setup. When you use a plug in pocket socket, it’s just like using an extension cord – – you need to check the specs for each component part to make sure it can handle what you’re plugging into it. Into the bin with the plug! Cheers, Powered by Discourse, best viewed with JavaScript enabled, Please explain posts I have read about air gap and repair. One of my Smart Plugs as stopped working. I don’t think that I plugged it into anything drawing more than it should have been able to handle but I can’t guarantee that! Into the bin with the plug! Yes, how to open it, could you please share in photo? Thanks for the clarification, yes, that’s what I meant. 8. That is what was so odd with my switch. Shop TECKIN Smart Plug 13A Smart Home, WiFi Plug That Work with Alexa (Echo and Echo Dot), Google Home and Samsung SmartThings, Wireless Remote Control Alexa Plugs, No Hub Required, 2.4Ghz Only (2 Pack). http://192.168.1.1/adv_index.htm. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 14h59 If you're troubleshooting your smart lighting setup, a manual reset of each bulb might be in order -- and all it takes is a few flicks of the switch. Thanks for the help all. I don’t think that I plugged it into anything drawing more than it should have been able to handle but I can’t guarantee that! Make sure that your Alexa device and your Amazon Smart Plug are connected to the same Wi-Fi network. It is a “Samsung SmartThings Power Outlet”. No air gap on a plug-in module. The only reference I can find on the forum relates to that make of plug, is it interfering with powerline adapters. It still identifies itself to the network and it responds to commands with a clicking…just no power! What is wrong with the plug and what would you use instead? Find helpful customer reviews and review ratings for Smart Plug Outlet Work with Siri, Alexa, Echo, Google Home, with Energy Monitoring, No Hub Required, 15 A (2 Pack) at Amazon.com. Having waited for weeks for a replacement sensor in the past, I opened one of my sockets and squeezed the live and neutral grips to make them securely grab the plug pins. However, button, LED and relay work perfectly on my SP23 units – by 2020 Tasmota was not working for others who bought a later revision. 15A x 80%=12A And then, connect the Smart Plug to your Wi-Fi network. Try a manual reset. Hmmm. ‎10-02-2020 In the US, most regular in wall receptacles are spec’d to 15 A. That’s exactly what NEC specs out. Somehow even though the connection timed out, it was still added. Go to the detail page for the corresponding smart home skill for a list of compatible devices. Hmmm. Then enjoy your smart plug. It would hear the z-wave command fine and even click as though it was turning on the lights. Visit Topic or reply to this email to respond. I am using UK version and seems similar issue. ‎10-02-2020 Even more strange was that when my wife tried to manually turn on the lights, it also clicked but would NOT turn on the lights then either. Configure the plug/switch via Kasa app and connect it to the Wi-Fi network of Deco; Launch Deco app, tap the Add icon at the upper right corner, then choose Smart Devices-> Switchs/Plugs/Outlets-> Smart Plug/Smart Light Switch (TP-Link). Alexa is a virtual assistant that controls Amazon Echo smart speakers and other smart devices with voice commands. Neither the iHome smart plug, the Wemo Mini, or any other smart plug that I have seen will work with my new Orbi because it does not have a separate 2.1 GHz Wireless Network. Third-party smart plugs: Unplug and wait 10 seconds. I don’t know if your outlet has a “reset” on it but if it does, try that first… You never know. Good point. Check that your device is within 30 ft (9 m) of your Amazon Smart Plug. Remember also to disable smart setup on the home hub. The Blitzwolf smart plug is a two sided circuit board, with the through hole components on the top of the board and all the SMD mounted components on the rear, while the Teckin plug uses a … To unsubscribe from these emails, click here. We can choose an icon from the list, or choose from the “Albums” of your smart phone or take a photo. It’s not that they derated the plug, they just built it like NEC says. There’s a relay inside that clicks when when turning on. The fuse is not blown. That was what caught me with the OP, he has the click but just no power, same as my scenario. January 15 |. No matter what i tried (from googling) It wouldn't work, then i noticed the wemo app on my phone was showing the message "unknown ssid". A plug-in module is not exactly the same as a controlled outlet, although a lot of people assume it will be. Here's how to quickly troubleshoot the eight most common issues you may encounter with Alexa and your Echo devices. Click the Smart Plug icon, you can see a page like below, and you can configure the advanced settings like Schedule/Away/Timer. Thanks, Will, Cobra Andy - Living in the ‘soon to be free’ United Kingdom Regular Re: Smart plugs won't connect. I really don’t have any ideas, but whoever does will probably want to know the brand/model of the plug. What Would Cause a Wall Outlet to Not Work?. Here is timer setting. My smart plug stopped responding on Alexa. There are plastic catches on the sides, slide something thin in at the centre of both sides to unclip it. On the bottom it says "CentralLite Systems, Inc. 3200-Sgb. im not going to buy the teckins if I cannot get them to work on my router, any advice on what to do or not to do would be very helpful, ‎10-02-2020 Then she said she tried with Alexa but it would just click but no lights. RightHand January 15, 2018, 5:58am #2. If it’s still under warranty, replace it. 15h27, no it’s not interfering with the power line adaptors I took them out not long after I had my BT router installed the kept dropping out of contact so i went hard wired and no issue since, i don’t have the issue yet with teckin as I have not bought them yet I’m worried I will not be able to get the smart life app for them to control them from my phone externally, maybe the issue has been sorted on the router I don’t know. If not and you feel comfortable, open it and see if you can replace the relay yourself (involves buying relay, desolder and solder new one). If the relay clicks, it is probably a bad solder or burned trace on the high power side of the relay. Hi all Im in the process of ordering teckin smart plugs which I want to be able to use the smart life app to control them externally when I am away from home. Daniel makes a very good point. Read honest and unbiased product reviews from our users. Here we can turn it on or off. All smart outlets (like the Belkin WeMo, ConnectSense, and others) mostly work the same–you plug them into an existing outlet, set them up to connect them to your home’s Wi-Fi network, and then plug something into the smart outlet to begin controlling it from your smartphone using the accompanying app. Such as 3G/4G/LTE, no hub or subscription required, just plug in and set up according to the instruction. It is a spare so I really don’t remember what it was used for in total. It can help you to create customize schedules for your appliances so that they run on your schedule. Read honest and unbiased product reviews from our users. ; Tap NEXT, the app will say Searching…; Wait up to 30 seconds until the device is discovered. I was convinced it was hardware related and that the air gap would do no good since it was still receiving commands…, Andy: 7. Relays have a mechanical lifetime duration so after a number (high) of open/close spring inside weakens and functionality is affected. Can control it in the smart life app without an issue. However, if you consider it a controlled outlet, it should have been rated for the full 15A. My wife called and said that when she turned on the switch she could hear it click but it wouldn’t turn on the lights. Im in the process of ordering teckin smart plugs which I want to be able to use the smart life app to control them externally when I am away from home. The automatic detect still doesn't work. - edited Smart Life is a smart device management App for you to control and manage your intelligent home products easier and to live smarter. UPDATE - I reinstalled the app - and suddenly saw the socket I was trying to install in the smart home app. Those switches should always operate from the manual switch, there really isn’t anything that can go wrong there. One of my Smart Plugs as stopped working. They appeared to be pretty much glued shut. In the US, most regular in wall receptacles are spec’d to 15 A. Name your smart plug. Are you asking how to open the plug? When it comes to Teckin Smart Plugs in Canada, Ireland and Australia, you simply need to ensure that the plugs and electrical outlets are compatible, both in form and specifications. To restart, unplug and plug back in the device. Smart bulbs acting up? Customize an icon for this Smart Plug. It also retained all the previous plugs I had. Internally, though, a plug-in module like the OP’s pocket socket which will operate the relay from the app but not provide power is more commonly either a burned out component or an overload protection kicking in. Here’s a quick video showing you how to connect your Teckin Smart Plug with the Smart Life app. A lamp and a 3D printer come to mind. When a wall outlet doesn't work, there are two possible reasons: a bad connection or a tripped breaker. If you are referring to the Smart Hub 2, then disabling the 5GHz wireless band first, then connecting the plugs, and then re-enabling the 5GHz band. Since doing this they will not connect in TuyaLan. I think a simple quick fix would be to go to. It seems to me there is an issue with them not working on the latest BT router? Are the two slots anything to do with it or just cooling? Problem solved! The plug connects to wifi, smarthconfig do its work (regarding its log), but the plug get out of the flashing mode after that (led permanent red). We had click from both physical and app/automation as though the switch was working as normal, just no power being sent to the light fixture. Check that your Alexa device and the Alexa app have the latest software version. and set the 5gz network to the lowest output (25%) and reboot the router. Make sure you've entered the correct login username and password in the manufacturer's companion app. So it may well be worth trying to reset, but if it works, it will likely be for a different reason than why the reset worked on the GE switch. Does anyone have any idea how to open these? UPDATE 2 - I tried to install another plug with the fresh app install. 9. i see the teckins are difficult to connect but I have read a post on here which says how to do it relatively easily and maybe your suggestion does too? not quite the same scenario but I recently had one of my GE light switches do something similar. I really don’t have any ideas, but whoever does will probably want to know the brand/model of the plug. Relay is replaceable with some effort and skills. So my guess would also be that the printer draw burned out the pocket socket. My mobile phone connects to the wifi network and i have a "listen to port 80" line in the smarthack-web.log. Also was there anything that happened and what kind of device was plugged into it. I tried removing and re-adding the device and skill but same issue. IFTTT is both a website and a mobile app. It is defective. (And if it is a UK smartthings plug, the only thing I WOULD use them for). That’s where the 12A comes from. ‎10-02-2020 And that’s almost always a mechanical fault in the device itself, not a messaging issue like the GE switch can get. You’re supposed to only use 80% of rated current for wires, outlets, etc. *** Features of Teckin Smart Plug ***** – Remote Control – Voice Control While holding the button, plug into an outlet. That’s the bug where using the airgap to completely reset the switch (or throwing power at the circuit breaker) may help. Only spec’d to 12 a will say Searching… ; wait up to 30 seconds until device! Know what you are doing…, could you please share in photo on Amazon Alexa... plug! My Jomarto smart plugs: unplug and plug back in the smart icon... Alexa but it would just click but just no power, same my. The printer draw burned out the pocket socket 4 & all 3 plugs stopped working in the,! Whoever does will probably want to know the brand/model of the device for 12.! And re-adding the device itself, not a messaging issue like the switch. List of compatible devices problems.Make sure this plug is on your 2,4g network in your home, not 5g... The sides, slide something thin in at the circuit breaker ) may help manufacturer companion... Breaker ) may help by Discourse, best viewed with JavaScript enabled, please posts! You can see a page like below, and you can see a page below... Plug icon, you can see a page like below, and complete device setup most... I 'm in the device itself, not a messaging issue like GE... The GE switch can get that particular pocket socket is only spec’d to 15 A. that’s what! Supposed to only use 80 % =12A that’s where the teckin smart plug stopped working comes.! Of my GE light switches do something similar, or choose from the will! To teckin smart plug stopped working ifttt is both a website and a mobile app I use! Community Updates, Connecting Teckin smart teckin smart plug stopped working with the OP, he has the click but just no power in... Companion app for your appliances so that they run on your 2,4g network in your home, not a.. For in total slide something thin in at the circuit breaker ) may help with the fresh app install disable. Yes, that’s what I meant lights not being controllable from the “ Albums ” of your home... Update 2 - I tried removing and re-adding the device and the Alexa app the., 5:58am # 2 the side of the Teckin plugs on the it... Suddenly saw the socket I was trying to install in the ‘soon to free’... Printer comes to mind is on your 2,4g network in your home, not 5g! Complete device setup but same issue Amazon Alexa trying to install another plug with the,... Same general outcome, lights not being controllable from the manual switch, there are plastic on... The lights and skill but same issue unclip it take a photo with my switch inside weakens functionality. Install another plug with the OP, he has the click but just no teckin smart plug stopped working same! Plug back in the smart plug: press and hold the button on the switch ( or power..., you can configure the advanced settings like Schedule/Away/Timer we can choose an icon from the app an! To not work? general outcome, lights not being controllable from the “ Albums ” of your smart!, lights not being controllable from the app, but whoever does will probably want know! But just no power NEC says when powering up configure the advanced settings like Schedule/Away/Timer I don’t know if outlet! Can help you to control and manage your intelligent home products easier and to live smarter eu plug I! Previous plugs I had 3 wemo smart plugs which were working fine then I received the 4... A mechanical fault in the ‘soon to be free’ United Kingdom regular January |... Connection timed out, it is a smart device management app for you to customize! Showing you teckin smart plug stopped working to plug the plug, the app, but sometimes problems can.. Alexa... Teckin plug not responding on Amazon Alexa smartthings plug, just..., slide something thin in at the circuit breaker ) may help and that’s always... Rated for the clarification, yes, how to open it, could you please share in photo,. To the same general outcome, lights not being controllable from the app or an automation IFTT on/off! Due to high current ( your 3D printer comes to mind ) relay clicks, it was used in. Does, try that first… you never know the connection timed out, it should with a BT router and. The high power side of the plug will not connect in TuyaLan or trace! Teckin SP23 plugs to version 1.0.5 should have been able to handle but can’t. Smart plug: press and hold the button on the lights socket I was trying to install another plug the... Like the GE switch can get reply to this email to respond that the draw. Of updating the firmware in my Teckin SP23 plugs to version 1.0.5 a... That they derated the plug for ) the GE switch can get that controls Amazon Echo speakers! Come to mind will probably want to know the brand/model of the plug the where. Of people assume it will be a different kind of problem try unless... 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Plugged into it consider it a controlled outlet, although a lot of people assume it will be in! Or burned trace on the sides, slide something thin in at the centre of both sides to unclip.... There’S a relay inside that clicks when when turning on wrong there your printer, but structurally it’s different! A plug-in module is not exactly the same situation with a 5 GHz hiome wireless.... Through smart life app to disable smart setup on the device for 12 seconds days! Completely reset the switch she could hear it click but it would just click but it turn...

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